Shipping Policy

Effective Date: September 2026

IronSquare ships eligible orders placed through www.ironsquare.us to available destinations within the United States.

Standard Shipping

Eligible orders may qualify for Free Standard Shipping. Any applicable shipping charges or alternative shipping methods will be shown during checkout.

Processing Time

Orders are generally processed within 1–2 business days after payment has been confirmed.

Processing may take longer during holidays, promotions, or periods of increased order volume.

Estimated Delivery

Standard delivery is generally estimated at 2–3 business days after processing.

Delivery times are estimates and may be affected by weather, holidays, carrier delays, address issues, or other circumstances beyond our control.

Tracking

When tracking is available, shipping information will be sent to the email address provided with the order.

Multiple Shipments

An order containing multiple products may be shipped in separate packages. Individual packages may arrive at different times.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Delays or additional shipping costs resulting from incorrect or incomplete address information may be the customer's responsibility.

Damaged Deliveries

Please inspect your package after delivery. For damaged products, contact info@ironsquare.us within 48 hours and include photographs of the product and packaging.

Delayed or Missing Orders

For delayed or missing shipments, contact us with your order number and tracking information. We will assist with the applicable carrier inquiry.

Contact Information

IronSquare
Website: www.ironsquare.us
Email: info@ironsquare.us
Phone: +1 (509) 315-8422
Address: 10421 W McFarlane Rd, Spokane, WA 99224, United States
Business Hours: Monday–Friday: 9:00 AM–6:00 PM PST; Saturday: 10:00 AM–4:00 PM PST; Sunday: Closed